Refund policy
Returns & Damages
Because each Lumiar & Co. product is handcrafted and designed for single use, we’re unable to accept returns.
We kindly ask that you inspect your order upon arrival. If your items are damaged, defective, or incorrect, please contact us right away through our Contact Page or email — we’ll review the situation and do our best to make it right.
Cancellations & Refunds
If you need to cancel an order, please reach out as soon as possible.
Orders can only be canceled before they’ve been shipped. Once your order is on its way, we’re unable to make changes or cancellations.
If a refund is approved, it will be processed back to your original payment method.
Please allow a few business days for your bank or card provider to finalize the transaction and reflect the amount on your account.,